Why Customization?
When buying shoes, shirts, pants, dresses, or suits it would be unimaginable to think that one size fits all. Yet, when solving a business problem many force a solution whether or not it is the best fit.
The rationale I typically have heard is:
- No reason to reinvent the wheel
- Cheaper than customization
- Faster than customization
Basically, this is misinformation. Leveraging experience mitigates total reinvention. In other words, getting it right the first time accounts for great efficiencies. It is insanity to think that “re-do” is productive. Frankly, forcing a canned solution that leads to a faulty outcome is not only more inefficient than a custom approach but leads to poor decision making. A lack of specificity in solutions often results in generic, non-actionable, misdirected outcomes.
Custom solutions empower one to move forward with optimal actions resulting in bottom line effectiveness. Anything short of such outcomes are a waste of time and effort.